CRM Campaigns Assistant Manager job at DURHAM UNIVERSITY

The deadline for submitting applications is March 8 at midnight.

Student Recruitment and Admissions

Based within the Global Division, Student Recruitment and Admissions brings together a number of teams providing services in the areas of events, application management, CRM, data analysis and forecasting, projects and Compliance and Admissions. It provides an essential service to the University by ensuring its financial viability and ensuring student growth and increasing diversity in line with strategic goals and targets. It is the public face of the University in schools and colleges across the UK, through contact with prospects, applicants and candidates across the world and through our events programme. The team includes a range of professionals from a number of specialties including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, project managers events and recruiters. It supports academic departments in developing their contributions to recruitment and provides national market insight and customer relationship management. The team is responsible for complying with required regulations and UCAS contract requirements.

The team works together with colleagues from the marketing team (marketing and communications) to develop pre-contact and conversion marketing campaigns and with the international office for the recruitment of international students.

Specific role requirements

Occasional weekend/evening work will be required. This involves attending external events and assisting with tasks such as open days, recruitment events and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not authorized between the receipt of A-level results and August 31 of each year, and the number of staff authorized to be on annual leave in September and during the other peak periods is limited.

Working methods

At Durham, we recognize that our staff and students are our greatest asset and we want to support everyone’s health and wellbeing. Hybrid working supports this philosophy and provides many benefits to our colleagues, including enabling people, where their role allows, to work in a way that works best for them, while encouraging our commitment to environmental sustainability. .

Depending on business and job needs, Durham University is piloting hybrid working for all Professional Services colleagues in the 2021/2022 academic year, which may include the option to work both on and off campus and to adapt working hours. If appointed to this position, your Line Manager will discuss specific arrangements with you. Any hybrid arrangement is non-contractual and may change during the pilot and at the end of the pilot.

The position is full-time and can be offered as an internal secondment subject to the agreement of the current supervisor.

What you need to submit

  1. A CV
  2. A cover letter
  3. A Word document that uses a table format to detail your experience, strengths and potential against the essential and desirable criteria of the person’s specifications.

Please copy and paste the grids from this job description into a separate Microsoft Word document, complete the evidence columns, and submit with your other application materials.

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