Assistant Service Support Manager job at DURHAM UNIVERSITY

The role and the department

Research and Innovation Services (RIS) provides advice, expert advice and practical support for all aspects of research and research-related work, including securing funding, collaborating with partners, knowledge exchange, demonstration of impact, commercialization of results, ensuring good research practice and supporting professional development.

The Deputy Director will report to the Senior Director of Service Support within Research and Innovation Services (RIS). The incumbent will provide a professional and high quality administrative support service to the entire RIS management, responding to the needs of stakeholders. The incumbent is expected to work independently, show initiative and organize their work in collaboration with colleagues within the service support team and across RIS management and beyond. They must have excellent organizational and time management skills and be able to engage with staff and stakeholders inside and outside the organization up to the management level.

The incumbent will have a specific mission in managing and monitoring the department’s finances, including supporting the management of external grant allocations. It is essential that the incumbent has excellent financial and numeracy skills, high-level organizational skills and strong attention to detail. The ability to work on a number of concurrent projects is essential and you will need to liaise closely with others to ensure seamless service to our Principal Investigators.

Work in Durham

A competitive salary is just one part of the many fantastic benefits you will receive if you join the University: you will also have access to the following fantastic benefits:

  • 27 days of annual leave per year in addition to 8 public holidays and 4 customary days per year, for a total of 39 days per year. The University closes between Christmas and New Years.
  • No matter how you get to work, we’ve got you covered. We have on-campus parking, a bike-to-work program that helps you buy a bike and get discounts from local bus and train companies.
  • Lots of health and wellness support, including discounted membership to our state-of-the-art sports and gym facilities and access to a 24/7 Employee Assistance Program.
  • On-site childcare available and children’s clubs during the summer holidays.
  • Family-friendly policies, including maternity and adoption leave, which are among the most generous in the higher education industry (and likely beyond many employers).
  • There is a genuine commitment to developing our colleagues professionally and personally. There is a full range of development courses, learning and access to qualifications and pathways to develop your career at the University. All staff members have dedicated annual time to focus on their personal development opportunities.
  • The opportunity to participate in staff volunteering activities to make a difference in the local community
  • Discounts are available through our Benefits Portal including; money from supermarkets, high street retailers, computer products such as Apple, cinema and going to various attractions.
  • We offer generous pension plans.

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